Mitel

  To search for a contact, type a name or number in the search bar in the header area. Adding contacts as shortcuts on the home screen To add a contact to display as a shortcut on the home screen: Open a contact card.  Click the more () icon, select Add to home. OR From the home screen, clic...

While the phone is on idle, press the menu button (blue button)     Then select Settings   Then select Text Size   Then select the desired Text size, either Large or Small and then select Save   Then select Close to close off the Menu        

The reporting tool of the Mitel contact center is CCMweb.It can be accessed thru this link:http://<MiCC FQDN>/CCMWebLogin details would be the same as Ignite and CCC.***If you want to set up the CCC, you can download and run the client component pack in the link below and select CCC as necessary....

There a few ways to set, enable, and disable call forward incoming calls. Depends on the model of the Mitel phone and current MiCollab license/access that you have. First and basic is, using the Feature Access Code This is applicable to any Mitel Phones. Made specifically for Mitel 6910 IP phone ...

In MiCollab Client, navigate to Settings>General>My Numbers Then when on the Numbers Screen, to Add New numbers, click on the three-dotted line and then click on New. Add Label and Number accordingly, click on Publish if you want this number to be visible within the company's MiCollab Client's ...

Note: MiCollab Client Version 9.1.363 (build: 262) Go to your MiCollab Client's Home screen by clicking the Home menu in the Navigation Menu.   Then on the right side of the Home screen, click the three-dotted line and then click on Add Speed Dial. Then enter the Name and the number and then cl...

How to check the version? Go to Settings>About   How to transfer a call? (Step 1) While in a call, click on Transfer   (Step 2) MiCollab client will bring up the contacts page   (Step 3) Enter the number where you want to transfer the call at the search bar, for example, to number 02117...